Terms of Conduct

All visitors are asked to maintain a respectful and calm atmosphere throughout the Palace of Light. Running, shouting, or any disruptive behavior is strictly prohibited to ensure a serene experience for all guests. Please refrain from touching any artworks or historical items unless signage explicitly states otherwise. Our team members are always present to guide and assist you—please follow their instructions at all times. Respect for the space and those around you is fundamental to preserving the cultural integrity of this environment. Acts of vandalism, aggression, or negligence may lead to immediate removal and legal consequences. Security staff reserves the right to expel any visitor engaging in disruptive behavior.

For the comfort and safety of all visitors, we kindly ask that you turn off or silence your mobile phones within the exhibition halls. Photography may be restricted in certain areas, so please look for any signs indicating where photography is permitted. Additionally, please be mindful of your personal belongings. Large bags and backpacks may be subject to security checks. Smoking, the consumption of alcohol, or the use of illegal substances is strictly prohibited on the premises. We appreciate your understanding and cooperation in maintaining a respectful and enjoyable atmosphere for everyone.

Visitors who do not adhere to these terms may be asked to leave the premises without reimbursement. We reserve the right to modify these terms at any time, and any changes will be communicated via our official website. If you have any questions or concerns regarding these terms of conduct, please feel free to contact us using our contact form.